Chelsie Natural Horsemanship: Return & Warranty Information
- Please check your order carefully.
- There will be no refunds/returns on any items unless as defined in next bullet point.
- Our limited warranty covers defects in craftsmanship and/or materials. It is valid for 30 days from the date of purchase.
- Halters and hackamores are not adjustable. Untying of any knots voids the warranty. If you need a custom size, please contact Sally@ChelsieNaturalHorsemanship.com prior to placing your order. Also, please contact Sally@ChelsieNaturalHorsemanship.com with any questions or concerns regarding the knots and sizes.
- Please send a copy of your invoice, as proof of purchase with any return.
- Final decisions regarding condition, restocking fee, and reimbursement are at the discretion of the warranty department.